Job Information
ManpowerGroup Collections Specialist in Winston Salem, North Carolina
Collections Specialist in Winston Salem, NC
6mo - 1 Year Contracts (extension/conversion to perm possible)
Salary: $20-$21 hourly
Remote Hybrid: onsite 3 days and 2 days remote. Locations: Winston Salem, NC (must live within 1 hour)
ROLE:
The Collections Specialist contributes to the success of the account by driving cash flow and managing relationships with internal and external customers.
Required to identify, analyze, and solve customer concerns in a timely and effective manner.
Generate ideas and seize opportunities to drive reduction in DCSO and over 30 (aged receivables)
Apply knowledge of key customer financial indicators to evaluate portfolio risk
Initiate customer contact (e-mail, outbound phone calls) to manage collection process
What we’re looking for:
REQUIRED: Minimum of 2 year of collections experience .
Excel experience helpful (Pivot Tables and V-Lookup helpful)
Skills: Deduction resolution (pricing, shortages, compliance, returns); Large call volume; Check reconciliation; Understands the order to cash process
SAP experience is a plus, but not required
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ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.