Job Information
ManpowerGroup IT Engineer - Endpoint Support in St. Louis, Missouri
IT Engineer III - Endpoint Support
Job Details
Description
Summary
The Endpoint System Engineer III will provide assistance for all software deployment activities within the IT Operations team. This individual will provide input for all projects that involve workstation imaging. The Endpoint System Engineer is responsible for assisting in the maintenance and deploy functions of desktop, laptop and mobile hardware and operating systems. The Endpoint System Engineer must be able to support and maintain systems in an enterprise environment.
Essential Duties & Responsibilities
Advanced knowledge of Windows and Mac operating systems
Design operating system standards, images, and deployment processes across different platforms
Build and implement Modern Desktop solutions
Manage assigned projects and tasks and ensure timely completion
Recommend strategies, roadmaps, and standards for all platform infrastructures, ensuring security, and compliance with industry best practices
Provide support for complex issues, partnering with other internal teams or vendors when appropriate
Maintain documentation of all technology processes and components
Provide after-hours support as needed for critical systems
Advanced Knowledge of PowerShell scripting
Leads projects under minimal supervision
Speaking to and collaborating with a variety of people, such as, vendors, management, IT staff and other Stifel associates
Qualifications
Develop solutions to problems, as well as manage multiple issues at the same time
Ability to use logic and reasoning when troubleshooting difficult issues
Ability to think outside the box; imagine innovative effective solutions and designs
Understanding and appropriately responding to feedback
Strong oral and written communication skills
Ability to effectively communicate solutions to complex problems
Strong time management skills
Ability to collaborate effectively with other team members
Ability to think outside the box; imagine innovative effective solutions and designs
Education & Experience
Bachelor's Degree in Information Technology, Computer Science or related field preferred; or equivalent professional experience required
4+ years' experience with PC/Mac, and/or mobile support and maintenance experience required
Systems & Technology
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Knowledgeable of Mac products, and associated productivity applications preferred
PowerShell Scripting
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.