Manpower Group Experienced Switchboard Operator needed ASAP Part time! in St. Louis, Missouri

We have a VERY large client in the downtown St Louis area that is seeking a Part-Time Switchboard operator! Start ASAP! Weekly pay! Free College courses with Manpower! This position pays $12-14 per hour based on experience. RESUME IN WORD FORMAT REQUIRED!

(This is 25-hour per week position, where the person will work 5 hours per day, Monday through Friday. Since it is just a team of 3 people, often times this person will need to fill in for a teammate on PTO and work a full 8-hour day.)

Description:

  • Represent the company as the first voice of the company in a positive, welcoming manner, treating every call as a priority

  • Pleasantly and professionally answer and route a high volume of incoming calls to appropriate extensions, screening calls as necessary

  • Assist callers to determine who should receive their call

  • Attempt to diffuse angry/hostile callers and engage appropriate internal teams to manage the situation

  • Develop and maintain an understanding of the roles and responsibilities of the various organizations within Nestle Purina

  • Submit work orders for personnel moves/adds/changes

  • Manage conference call lines

  • Maintain directory information

  • Troubleshoot phones, headsets

Required skills :

  • Must be able to pass compliance's such as: Background check and Drug Screening

  • Excellent Communication skills

  • Courteous, patient and helpful

  • Demonstrate professionalism at all times

  • Ability to sit for long periods of time

  • Highly developed keyboarding skills

  • Ability to understand callers not speaking English as their first language

  • Good analytic skills

  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

  • Ability to multi-task

  • Ability to work in a team environment

  • Flexible working hours (cover full shifts due to absences)

  • Reliable

  • Punctual

  • Ability to complete other duties as assigned

Interested? Email your resume with a current phone number right away to: jennifer.johnson@manpower.com

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.