Job Information
ManpowerGroup Client Success Representative in Santa Clarita, California
We are seeking a Customer Success Representative to join the team. As a Customer Success Representative, you will be part of the Operations team supporting sales, account management, and customer support. The ideal candidate will have administration experience, ERP Experience, and be comfortable going onsite which will align successfully in the organization.
Job Title: Customer Success Representative
Location: Valencia, CA
Pay Range: 26-30 an hour
What’s the Job?
Serves as a support to our customers by facilitating communication between company and our customers for any customer related issues.
Coordinate responses to customer queries from appropriate internal stakeholders to ensure the customer’s expectations are met.
Contact customers regularly in coordination with companies sales team to remain informed of developments, and anticipate potential issues.
Records customer related interactions in companies customer relationship management software.
Maintain regular contact with the customer and members of companies team to ensure the concerns are continually addressed by the organization.
Investigate issues thoroughly and maintain a global overview of the entire customer experience.
Prepare reports, as necessary, to management regarding regional activities and individual customer concerns.
What’s Needed?
Minimum of 3+ years’ work experience with sales, customer support or account management. Experience with manufacturing, engineering and/or industrial equipment is a plus.
Gather, analyze and resolve problems efficiently.
Ability to display a high level of initiative, effort and commitment towards completing assignment efficiently and within a timely manner.
Consistently perform all job responsibilities at a satisfactory level
Organization and multi-tasking are a priority.
Proactive, helpful, and can-do approach
What’s in it for me?
Medical, Dental, and Vision Experience
Competitive Compensation Package
PTO and Paid Holidays
401k and match
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.