ManpowerGroup Bilingual (French/English) Enrollment Consultant – Project Employee in QC, Canada
Right Management has been helping people find new careers for over 35 years! Our team is growing, and we are looking for experienced contact center agents to join our team.
Our team is full of energetic and motivated individuals who are experts in our services. This role assists job seekers encountering career change to understand their employer-sponsored benefit and works with them to coordinate their program start.
Primary Job Responsibilities
Contact candidates following our custom protocols
Provide service overview to candidates
Document and maintain candidate files in our CRM
Make phone calls, send emails and texts using our contact center platform
Make a minimum of 10 calls per hour
Achieve monthly targets for signups
Job Type: Part - Time
Work will be scheduled between 10am and 6pm EST, Monday through Friday.
Hours will range from 0 - 25 hours each week and are determined based upon business need.
This is an amazing opportunity to work for a Fortune 500 company recognized for the tenth year as a World's Most Ethical Company by Ethisphere, the global leader in defining and advancing the standards of ethical business practices. Come join our team of engaged professionals who work from home. We work in a virtual environment, but also a connected one. You’ll have the opportunity to communicate with your teammates and to be part of our continuous training. We want to maintain the best-in-class experience for our customers!
Manpower – Put what moves you to work. Manpower is part of ManpowerGroup’s strong and connected family of brands – Manpower®, Experis®, Right Management® and ManpowerGroup® Solutions. As a world leader in workforce solutions for nearly 70 years, we connect more than 600,000 people to meaningful work every day - that’s more than 3 million people every year. With more than 650 offices across the country, our branch teams are the critical front lines of our business - working to deliver exceptional workforce solutions to our clients and helpful career guidance, job seeking assistance and quality job opportunities to candidates. For more information about Manpower, visit www.manpower.com. ManpowerGroup is an EOE/AA/Vets/Disabled Employer
Here are our requirements:
You are fluent in both English and French, written and oral communicaiton
You are a demonstrated leader among your peers when it comes to technology. You need to be able to be simultaneously working on the phone, doing internet research, managing multiple windows of information and capturing your work in our CRM, all while engaging our customers, maintaining key performance metrics and accuracy.
You are focused on customer service, but understand the importance of a soft-sale at the right time.
You have a dedicated home-office space in a quiet and professional environment, free of distractions.
Corporate experience in recruiting, customer service, inside sales or operations is a plus.
You are available Monday – Friday, for a minimum of four hours each day.
Strong phone skills, administrative skills, and the ability to multi-task are key.
Job: Business Operations
Title: Bilingual (French/English) Enrollment Consultant – Project Employee
Requisition ID: 0023543