Manpower Group Jobs

Our client in Phoenix AZ is seeking a Contacts Return Associate to join their team. The ideal candidate will have RMA and Supply Chain experience which will align successfully in the organization.

Job Title: Contacts Returns Associate

Location: Phoenix AZ

Pay Range: $20 an hour

What’s the Job?

• ● Responsible for facilitating the product return and replacement process. Provides support to the department, RMA Production Control and Vendor Returns with RMA research, administrative tasks, training, and process improvements.● Respond to and process RMA requests, including issuing credits to customers; system research and contacts Sales for issue resolution; enters outbound sales orders to return product to customer and charges appropriately.● Monitors repair parts pool for customer engagements; customer contact for Post-Production Services’ warranty programs, etc.● Investigates/researches for root cause and processes defective and nonconforming product.● Follow up with vendor returns group to expedite returned product with supplier; supplies data to supplier quality for trends in returned product.● Investigate and resolve resale/costing issues by working with finance, as needed.● Reports RMA issuance and Vendor returns metrics Key

What’s Needed?

• ● Has developed knowledge and skills through formal training or considerable work experience● 2+ years of experience in returns● Works within established procedures with a moderate degree of supervision● Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions

What’s in it for me?

• Temp to Hire

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.