Job Information
ManpowerGroup SAP Support Analyst in Omaha, Nebraska
Job Title: SAP Support Analyst
Location: Omaha, NE (Hybrid)
Pay Range: $19-22/hr DOE
Duration: 6 month contract
What’s the Job?
Our client, is seeking a SAP Support Analyst to join their team. As an SAP Support Analyst, you will be supporting system users (customers) by promptly resolving their Level 2/3 issues/queries working as required with the appropriate parties for resolution.
Job Duties:
Maintain appropriate log of issues/queries as put forward by markets within support software
Optimize issue resolution by following production support procedures – effective, efficient, documented issue resolution
Work closely within the support team and liaise with other functional team member and/or managers in order to maintain and apply common processes
Actively promote the designed processes within the organization
Contribute to group goals as set out in the methodology and achieve high level results – by being proactive in the approach
Participate in ad-hoc and on-going support and financial projects
Engage and manage customer relationship at an individual and group level
What’s Needed?
High School Diploma or equivalent
Bachelor’s degree in Business Administration or Computer Science OR a minimum of 1 year of SAP experience required
Proficiency with MS Office required
Knowledge of SAP Processes from finance to production and project management areas (SAP Roles or End User experience)
Configuration experience in SAP SD, MM, and/or FI/CO is preferred
Knowledge of PS integration points is preferred
Experience in using ITSM tools (ex. Remedy) is preferred
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.