Manpower Group Jobs

Job Title: Clinical Application Specialist

Role will be fully remote with up to 50% travel

Position Summary

This role will contribute to the successful adoption of the Radiology's Digital Solutions portfolio through expert product training, system organization, and best-in-class industry and clinical workflow expertise. These efforts will provide significant value to company customers as they work to achieve specific outcomes through the adoption of company enterprise systems.

Position Duties and Responsibilities

• Coordinate, Schedule, and Execute on-site and virtual education sessions.

• Manage training documentation and report on education outcomes.

• Provide subject matter expertise to cross-functional groups including Support, Sales, and Marketing.

• Provide routine data organization within customer servers.

• Assist in the creation and revision of education content as needed.

• Gathers customer feedback, contributes to continuous improvement efforts and other strategic projects across the digital organization.

• Contribute to knowledge management initiatives to include knowledge base article creation.

• Build and maintain customer relations while maintaining high levels of customer satisfaction.

• Contribute to process creation and refinement within the Digital Radiology Business.

• Cross-functional collaboration to support new clinical application onboarding.

• Support Sales and Marketing through assistance with customer demonstrations and evaluations.

• Good communication in English; speaking, reading, and written.

• Ability to support varying levels of travel, with peaks of up to 50% with some responsibilities representing overnight travel.

• Requirements/Preferences:

Education Minimum Requirement: Associates Degree

Education Preferred if different from above: Bachelors Degree

Skills & Competency Requirements

• Associates degree in a relatable technical / clinical discipline such as Radiologic Sciences or Information Technology with a minimum of 6 years relevant experience or bachelors degree with a minimum of 4 years of relevant experience or masters degree with a minimum of 2 years of relevant experience.

• Radiologic Technologist (RT) Certification

• Strong presentation, verbal, and communication skills.

• Ability to effectively communicate with individuals of varying educational backgrounds and skill levels.

• Ability to problem solve, manage complexity and ambiguity.

• Hands-on mentality, self-motivation, team-player attitude, detail-orientation, and have a result-driven mindset.

• Strong understanding of Radiology and associated IT workflows, including RIS, PACS, DICOM, and HL7.

• Proficiency in MS Office suite.

• Ability to quickly learn new technologies and software systems such as Salesforce, Kimble and ServiceMax.

• Strong time management skills.

Preferences

• Security + Certification (CompTIA)

• CIIP Certification

• CT, MR Modality or Quality Management

• Knowledge of dose management software, electronic medical record systems and/or PACS systems

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.