Job Information
ManpowerGroup Employee Service Center Representative 1 in El Dorado Hills, California
Our client is looking for hardworking, motivated talent to join their team. Don't wait… apply today!
Job Title: Employee Service Center Representative
Location: Hybrid (California)
Pay Range: $22.00 per hour
What’s the Job?
Manage all incoming HR cases, via calls, chat, and service-service requiring significant, HR Generalist knowledge and understanding a wide variety of HR processes, policies, and technical procedures such as questions pertaining to benefits, compensation, wellness programs, year-end performance review, safety, security, and leave of absence
Be responsible for managing the cases with the utmost care, quality, and attention to detail, all while providing accurate information while enhancing the employee's experience with HR: Connect
Support daily/weekly operational processes and audits such as (not all inclusive) New Hire Orientation facilitation, Retiree Health processes, HRIS system transactions, Health Sanctions, and Worker’s Compensation.
Partner with the various Center of Excellence (COEs) teams to find resolution to HR inquiries/issues that are outside of the scope of support/knowledge base.
Be a team player – work closely with peers on case resolution through thought partnership and guidance.
Required Skills:
Agile Experience – 2 Years minimum
Case Management Experience – 3+ years
Resourceful – self-sufficient (efficient)
Oracle HCM experience
Takes ownership – fails fast and learns fast. Coachable/Receives feedback well and seeks it as well.
Passion for HR. Possesses HR knowledge – extending to SHRM CP
Strong Communicator – verbal and written
Strong relationship builder
Education Requirements:
- Associates or Bachelors in HR or 5 years of HR experience in lieu of education
Additional benefits offerings for our Experis consultants include:
Medical, Dental, Vision, 401k
Weekly pay with direct deposit
Consultant Care support
Free training to upgrade your skills
Dedicated Career Partner to help you achieve your career goals
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.