Job Information
ManpowerGroup Epic Scheduling Optimization Consultant in Denver, Colorado
Position: Epic Scheduling Optimization Consultant
Role Type: W2 Hourly Contract, Full-Time
Rate: $47.50 - $80 / Hour
Industry: Healthcare / Emergency & Trauma care
Duration: August 14, 2024 – December 31, 2026
Client Location: Denver, CO
Work Location: This role is remote, with reimbursable travel to Denver, CO. Ideally, the candidate would be based in Colorado.
System: Epic, an Electronic Health Records system (EHS)
JOB DESCRIPTION:
Our client, a leader in healthcare, emergency, and trauma care, is seeking an Epic Scheduling Optimization Consultant to enhance patient scheduling within their Epic Patient Scheduling System (EHS). The role involves designing templates to centralize and standardize the system, improving efficiency, transparency, accountability, and overall optimization, particularly for patients needing multiple procedures in a single day. The Consultant will collaborate with multiple departments, offer design and advisory services, develop training curriculum and materials, and implement a train-the-trainer model to prepare individuals responsible for conducting scheduling training.
MINIMUM QUALIFICATIONS:
To be considered as qualified, the Consultant will provide evidence regarding the following:
In-depth knowledge of, and experience with,Epic system and functionality, specifically healthcare patient scheduling.
Experience advising organizations in the creation of scheduling templates and standardized expectations for appointments made through the Centralized Contact Center, MyCart, which is Epics’s patient portal, referrals (using Epic or Epic Link) or via fax, which are transported in Epic Scheduling.
Analyze existing reporting tools and resources to ensure the design, data definitions, and validation of reports support effective ongoing monitoring and management.
Advise on best practices to enhance adoption and utilization of the MyCart Patient Portal.
Subject matter expertise in healthcare scheduling, including:
Best practices for balancing scheduling slots.
Best practices for distributing provider time between inpatient and outpatient services.
Robust understanding of the use of blocks, visit types, slots, and decision trees for an optimal low code approach to dynamic scheduling practices.
Ability to navigate information gathering and decision making in complex environments with multiple interested parties and diverse perspectives, including care providers, operations, finance, and IT.
In-depth knowledge and experience with organizational change management best practices.
Change management as defined by the Association of Change Management Professionals (acmpglobal.org).
Knowledge of, and experience in project management best practices, with experience providing significant project management support.
Project management as defined by the Project Management Institute (pmi.org)
Develop a training curriculum and implement a train-the-trainer program to prepare individuals responsible for conducting scheduling training.
Centralize template building and management, including recommendation for governance and standards.
Experience with Epic System implementations is an asset!
DEPARTMENTS TO COVER:
As project planning begins, the client will provide a prioritized list of disciplines to focus on:
Allergy Audio, Pain Med. Cardio, Derm, Gastro, Geriatric, Gender Health, Home Health/Hospice, Infectious Disease, Interventional Radiology, Neonatology, Neph, Neurosurgery, Nuclear Med, Nutritional Services, Pharmacy, Peds specialties, Pulmonology, Wound Care, Urology, Urgent Care, Transplant, Social Services, Speech, Sleep Clinic, Rheumatology, Radiation Oncology
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.