Manpower Group Collections Specialist in Austin, Texas

Job Description:

  • Perform investigative activities and contact Texas Medicaid providers by telephone

  • Email and regular mail to fulfill due diligence on behalf of the Health and Human Services Commission (HHSC) and the Children with Special Health Care Needs Services Program (CSHCN) in the enforcement of Medicaid over-payment funds recovery.

  • Ensure collection activities meet the requirements of the client by reducing debt aging, maximizing collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and debtor

Basic Qualifications:

  • High school diploma

  • 2 years customer debt collections or customer complaint resolution experience

  • 2 years Microsoft Excel experience

  • 1 year Microsoft Word and Outlook experience

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.